Items where Author is "ANGSANA, JESEL ERLANGGA BAHTERA"

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ANGSANA, JESEL ERLANGGA BAHTERA and AGU, CHRISANTA DISTENI (2024) ANALISIS PENANGANAN GUEST COMPLAIN DALAM MENINGKATKAN KUALITAS PELAYANAN DI FRONT OFFICE DEPARTEMENT TERHADAP TAMU DI HARRIS HOTEL BATAM CENTER. Mahasiswa thesis, Politeknik Negeri manado.

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