Items where Author is "LALENO, JERINA ANEKE"

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LALENO, JERINA ANEKE (2017) PENTINGNYA KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN PELANGGAN PADA PT PELABUHAN INDONESIA IV (PERSERO) CABANG BITUNG. Mahasiswa thesis, Politeknik Negeri Manado.

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